This page covers merchandise only — coasters, stickers, and glassware.
Kjelärd Mead LLC does not currently sell or ship alcoholic beverages of any kind. Nothing on this site is an offer to sell alcohol.
Where We Ship
We ship merchandise to all 50 U.S. states, plus APO, FPO, and DPO military addresses. Our merchandise is not alcohol, so there are no state-by-state restrictions on it.
Colorado Springs is home to one of the highest concentrations of military families in the country. If you're stationed overseas, our merchandise ships to APO/FPO/DPO addresses at standard domestic rates — no surcharge.
We do not currently ship internationally. If that changes, we'll say so here.
Shipping Rates
| Order Subtotal | Shipping |
|---|---|
| Under $35 | $5.00 flat |
| $35 and over | Free |
| APO / FPO / DPO | Same rates |
Rates are calculated on your order subtotal before tax. Applicable sales tax is calculated at checkout.
Processing & Delivery Time
You Order
You'll get an order confirmation by email right away.
We Pack It
Orders ship within 1–2 business days. You'll get tracking when it goes out.
It Arrives
Typically 3–7 business days in transit, depending on destination.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays are processed the next business day.
Delivery estimates are not guarantees. Once a package is handed to the carrier, transit time is out of our hands. We're not responsible for carrier delays, weather, or service disruptions. APO/FPO/DPO deliveries routinely take longer — often several weeks — and that's normal.
Tracking Your Order
You'll receive a tracking number by email when your order ships. If it's been more than 3 business days since you ordered and you haven't received tracking, check your spam folder first, then email us at support@kjelardmead.co with your order number.
Wrong or Undeliverable Addresses
Please double-check your shipping address at checkout. We ship to the address you provide.
- If you catch a mistake before your order ships, email us immediately at support@kjelardmead.co — if we haven't packed it yet, we'll fix it.
- If a package is returned to us as undeliverable, we'll contact you and can reship it once you cover the return shipping cost.
- We're not responsible for packages lost or delivered to an incorrect address you provided.
Lost or Stolen Packages
Risk of loss passes to you once the carrier takes possession. If tracking shows delivered but you don't have the package, we recommend checking with neighbors and your local carrier first — most turn up.
If it doesn't, contact us. We're not obligated to replace packages marked delivered, but we're a small business that would rather keep a customer than win an argument — email us and we'll work with you in good faith.
Returns
All merchandise sales are final. We don't accept returns or exchanges for change of mind, or because you'd rather have had a different design.
We're a small operation making small batches, and we price accordingly. That said — we're not going to leave you holding a broken glass.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or isn't what you ordered, we'll make it right.
Email support@kjelardmead.co within 14 days of delivery with your order number and photos of the item and packaging. We'll send a replacement or issue a refund, at our discretion. You won't need to ship the damaged item back unless we ask.
Photos genuinely help — they let us fix our packing so it doesn't happen to the next person. Nothing on this page limits any rights you have under applicable consumer protection law.
Order Changes & Cancellations
Because we ship fast, there's a short window to change or cancel an order. Email support@kjelardmead.co as soon as possible with your order number. If it hasn't shipped, we'll take care of it. Once it's with the carrier, we can't recall it.
A Note on Handmade Goods
Some of our merchandise is made in small runs by hand. Slight variation in finish, grain, engraving depth, or color is normal and isn't considered a defect. We photograph products honestly, but screens vary — expect small differences between the photo and the item in your hands.
Shipping Alcohol — Later
We get this question a lot, so here's the straight answer.
Kjelärd Mead LLC is not yet licensed to sell alcoholic beverages, so we can't ship mead anywhere, to anyone, regardless of state.
Once we're licensed, shipping mead directly to customers is its own separate process. Most states allow direct-to-consumer shipping from licensed producers, but each one requires its own permit, and many add volume caps, label registration, and tax reporting. A few states don't allow it at all. Mead also isn't classified the same way everywhere — some states treat it like wine, others like beer, and the rules differ significantly between the two.
Translation: when we can ship mead, it won't be to all 50 states on day one. We'll add states as we're permitted in them, and we'll be clear about exactly where we can and can't ship.
Want to know the day that changes? Join the mailing list — that's where we'll announce it first.
Questions
Kjelärd Mead LLC
Colorado Springs, Colorado
support@kjelardmead.co
See also our Terms of Use and Privacy Policy.